Privacy Policy

REF-TOWN is not a registered company. It is an independent project operated by [Operator/contact name]. If you have questions about this policy or your data, contact us at [Contact email].

Automatically collected

When you visit the site, our servers may record:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the site
• Referring URLs
• Search queries entered on the site

Information you choose to provide

If you use the "Your Voice" feature or contact us directly, we may receive:

• Opinions, comments, or votes you submit
• Any content you include in messages sent to us

We do not operate user accounts and do not collect your name, email address, or payment details unless you contact us voluntarily.

We collect information through:

• Server logs generated when you access pages on the site
• Cookies and browser storage (see our Cookie Policy)
• Submission forms where you voluntarily enter content

We use the information we collect to:

• Operate and maintain the site
• Understand how visitors use the site and improve the experience
• Store your preferences, such as light or dark mode
• Respond to messages or submissions you send us
• Detect and prevent abuse or misuse of the site

We do not use your data for advertising, profiling, or sale to third parties.

If you are located in the European Economic Area or the United Kingdom, we process personal data on the following legal bases:

• Legitimate interests — operating the site, understanding how it is used, and preventing abuse
• Consent — analytics cookies, where you have actively accepted them

We do not rely on contractual necessity or legal obligation for current processing activities.

We use browser storage to remember your preferences, such as whether you prefer dark mode and whether you have made a cookie consent choice. These are considered essential and do not require consent.

We may use analytics tools to understand how visitors use the site in aggregate. Analytics cookies are only set after you have consented to them via the cookie banner or settings.

For full details of the cookies we use, see our Cookie Policy. You can change or withdraw your cookie choices at any time through the Cookie Settings link in the footer.

When you use the search feature on REF-TOWN, your query may be recorded in server logs. We use this to understand what people are looking for and to improve the site. We do not link search queries to individual identities.

If you use the "Your Voice" feature or any other submission form, the content you submit may be displayed to other users or used to inform site development. Do not submit personal information, contact details, or anything you would not want to be visible to others.

Submissions are voluntary. We may moderate or remove content at our discretion.

We do not sell or rent personal data. We may share data with:

• Hosting and infrastructure providers — to operate the site and store data
• Analytics providers — if analytics are enabled and you have consented
• Law enforcement or regulatory bodies — if we are legally required to do so

We aim to use service providers that process data securely and in accordance with applicable data protection law.

Server logs are retained for a limited period, currently [X days/months], for security and diagnostic purposes. Cookie preferences and consent choices are stored in your browser until you clear them. User submissions may be retained for as long as they are useful for site operation.

You can clear locally stored preferences at any time through your browser settings.

If you are located in the EEA or UK, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at [Contact email].

The site may be hosted on servers located outside the EEA. Where data is transferred internationally, we take reasonable steps to ensure appropriate protections are in place in accordance with applicable data protection law.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page from time to time so you understand how REF-TOWN handles information.

[Operator/contact name]
[Contact email]